Device Jobs

Every device operation is queued as a job, and the job is executed when the device is connected and ready. Jobs and their status can be viewed from the Troubleshoot > Jobs page.

Jobs

Jobs can have the following status:

Jobs Status

Status

Description

Complete

Executed job that completed successfully

Running

Job currently being executed

Waiting

Job waiting for the device to be ready

Retry

A failed job that is waiting for another attempt

Failed

Failed job

Jobs can be filtered by their status. Simply select the status as a filter.

Jobs

Click on a job to view detailed information with the message sent to the device, the number of attempts, and an error description if such exist.

Jobs Details

When a job fails, the system may attempt to run the job multiple times. Each failed job error can be viewed by clicking on the Details section.

All jobs are kept in the system for a week. To delete jobs, select the jobs for deletion and click on the “Delete Jobs” button.

Delete Jobs